Polices

Customer Service: Please contact us if you have any questions about our products. Toll Free: 1-866-943-4233.

Or write to:

• Alaska Rain
• PO Box 2813
• Bethel, Alaska 99559
• Phone: 907-543-4233

Payment: We accept Money Orders, Personal Checks, Visa, Mastercard, Discover, American Express and Paypal.

Shipping: We ship Domestic and International mail, and will combine orders with no additional handling charge. Insurance is optional for domestic and international orders.

Domestic Orders: USPS First Class Mail, USPS Priority Mail, and for bulk orders USPS Priority Mail Flat Rate Box $9.30 plus $3.50 handling. USPS Priority Mail Large Flat Rate Box $12.50 plus $3.50 handling.

International Orders to Canada and Mexico: First-Class Mail International Package, and for bulk orders, Priority Mail International Flat Rate Box $22.75 plus $3.50 handling. Priority Mail International Large Flat Rate Box $28.45 plus $3.50 handling.

Returns: At Alaska Rain, we are committed to our customers and are serious about the quality of our products. If the customer isn't 100% satisfied with our product, we will refund purchase price including shipping for products returned within 30 days of purchase.

Privacy: Alaska Rain will never disclose any customer information to other companies. The information given by you is kept strictly confidential. We may contact our customers with information related to the site, our products or other items that we feel may be of interest or importance to our customers. If you receive email from us, and want to be removed from our mailing list, you may do so at any time by following the instructions in the email that you receive.